Privacy policy

ARMORY by T-REX is a tool crib and asset readiness service for industrial operations. This policy explains what information the service handles, why, and the choices available to the organizations and people who use it.

Where an organization runs ARMORY for its own team, that organization decides what information goes into its workspace and manages its own users. This policy covers the service itself.

• Account information: name, email address, role and authentication method for each person with a login.
• Organization records: branches, crew records, asset and tool records, checkouts, returns, transfers, inspections, calibration entries and audit log entries.
• Files you upload: calibration certificates, inspection photos and signature captures attached to a record.
• Support communications: the details you submit through the contact form or send by email, including your message and any attachments.
• Technical information: browser and device type, and log data such as timestamps and error reports used to operate and secure the service.

• To provide the service: authenticating users, displaying records, running checkouts, inspections, transfers and alerts.
• To maintain the audit trail that records who did what, and when, inside a workspace.
• To deliver operational email such as password resets, verification codes, invitations and support replies.
• To secure the service: detecting abuse, diagnosing faults and preventing unauthorized access.
• To improve the product: understanding which workflows are used and where they cause friction, in aggregate.

We process information to deliver the service an organization has asked for, to meet legal and accounting obligations, and for our legitimate interest in operating a secure and reliable product. Where consent is required, it is requested explicitly and can be withdrawn.

We do not sell personal information, and we do not rent customer data to third parties.

• Service providers who host infrastructure, deliver email and support operations on our behalf under written confidentiality obligations.
• Professional advisers where necessary, such as legal or accounting support.
• Authorities where required by law, or to protect the rights, safety and security of the service and its users.
• A successor entity in connection with a merger, acquisition or sale of assets, subject to this policy.

Workspace records are retained while the workspace is active so history, calibration evidence and audit entries remain available. When an account is closed, or records are no longer needed for the purpose they were collected for, they are deleted or de-identified within a reasonable period, except where retention is required by law.

Access is controlled by authenticated accounts and role-based permissions. Uploaded files are stored privately and served through short-lived signed links. Significant actions are written to the audit trail. No system can be guaranteed completely secure, so we work continuously to reduce risk and ask customers to use strong, unique credentials and to manage their users carefully.

The service uses cookies and browser storage that are needed to keep you signed in, remember preferences and protect forms against abuse. Aggregate usage measurement may be used to understand how the product is used. The service is not designed around third-party advertising trackers.

Requests can be sent to support@t-rexconnect.com. We may need to verify identity before acting on a request.

• Access, correct or delete the account information associated with you.
• Ask your organization administrator to update or remove crew and asset records.
• Unsubscribe from marketing email using the link in the message; transactional email such as password resets and receipts is still delivered.
• Delete your own account from inside the app, or contact support for export and full removal requests.

The service is built for industrial operations and is not directed to children under 16.

This policy may be updated as the service changes. Material changes will be reflected in the date at the top of this page, and where appropriate communicated by email or in the app.

Questions, requests and concerns can be sent to support@t-rexconnect.com or through the contact form on this site.